Lloyd's Agency

In 1811, the Committee of Lloyd’s decided that a network of Agencies should be established to protect the interests of underwriters.

With over almost 300 Lloyd's Agents and a similar number of Sub Agents covering every major port and commercial centre in the world, the Lloyd's Agency network forms the world's most extensive surveying and adjusting network.

Lloyd’s Certificate for 50 years as Lloyd’s Agents.

Lloyd’s Agency network provides 24 hours, year round independent marine surveying and claims adjusting services to the global insurance industry and its customers. Lloyd's is the world's leading insurance market providing specialist insurance services to businesses in over 200 countries.

The primary role of the Lloyd's Agency Network is to provide a high quality survey and adjusting service for the Lloyd's marine insurance market. Today many underwriters and their assureds throughout the world use the services of Lloyd's Agents as reflected in the wording of cargo insurance certificates which often incorporate the clause:

"In the event of loss or damage which may result in a claim under this insurance, immediate notice should be given to the Lloyd's Agent at the port or place where the loss or damage is discovered, in order that he may examine the goods and issue a survey report".

Lloyd's Agents are traditionally known for conducting a variety of marine surveys but nowadays they have widened their activities into other fields such as aviation, non-marine and investigation.  Although much of the routine work of Lloyd's Agents relates to cargo loss or damage, there is a wide range of other cargo and/or hull surveys which are carried out also by Lloyd's Agents worldwide. These include: draft surveys, bunker surveys, ship damage and collision surveys, on-and-off-hire condition surveys, pre-shipments surveys and cargo out-turn (See Survey and Cargo Control Surveys Section).

Lloyd’s Agents are appointed on the basis of their:

• Proven expertise and experience in marine surveying, particularly cargo. Their skills also extend to other classes such as non-marine, aviation and even personal lines such as travel insurance.
• Expertise, integrity and local standing. Lloyd’s Agencies are generally well-established businesses and enjoy excellent reputations in their local communities.
• Willingness to comply with stringent service levels when conducting surveys or adjusting claims, thereby ensuring that their customers receive the highest standard of service.
• Participation in the continuous training and development programs managed by the Lloyd’s Agency Department in London. These are aimed primarily at improving the basic skills of cargo surveyors.
• Additional initiatives are continually being introduced in order to enhance existing skills to ensure that Lloyd’s Agencies meet the insurance and trade demands of the 21st century.
• Access to in-house staff surveyors and detailed knowledge of local independent experts for cases when specialist knowledge is needed.

This agency has satisfactorily completed the LLOYD’S Certificate of Cargo Surveying Proficiency.